IT Support & Helpdesk
Proactive monitoring and rapid helpdesk resolution — remote and onsite.
- Business IT Helpdesk
- Onsite IT Support
- Zero Touch Deployment
- System Audit & Onboarding
- Managed OS & App Updates
Apple Certified Network Partner
Got a Mac?
We've got your back.
Fast, experienced and certified Apple IT support, cybersecurity, and AI automation for businesses across the South of England. Reliable. Fast. Friendly.
10+
Years trusted
Apple IT support
Apple IT support
95%
Issues resolved
under 1 hour
under 1 hour
4.9★
Google Reviews
131 ratings
131 ratings
5
Locations across
the South
the South
"Issue resolved really quickly — great support." Jan 19
"Quick and friendly!" Jan 15
"Thank you Jack!" Jan 5
"Very fast and great service as always!" Dec 18
"Brilliant support, issues resolved. Thank you Joe." Nov 24
"Good timely support from Jack. Much appreciated." Nov 7
"Super quick and efficient as always!" Oct 30
"Issue resolved really quickly — great support." Jan 19
"Quick and friendly!" Jan 15
"Thank you Jack!" Jan 5
"Very fast and great service as always!" Dec 18
"Brilliant support, issues resolved. Thank you Joe." Nov 24
"Good timely support from Jack. Much appreciated." Nov 7
"Super quick and efficient as always!" Oct 30
Need IT Support Now?
How can we help you today?
New Customers
Need urgent technical assistance? Get ad-hoc support from our team right now.
Ad-Hoc SupportExisting Customers
Welcome back! Complete our support request form for our usual speedy service.
Raise a TicketFree Consultation
Book a free consultation with one of our experienced Apple IT Support team members.
Book NowCustomer Reviews
What our customers say
★★★★★
4.9
from 131 Google Reviews
Amy Craig
★★★★★
"Great all-round service received from Jack at Purple Computing. Quick to respond to my initial query and very helpful and friendly throughout."
Saira S
★★★★★
"We have used Purple for some time. They always come across as professional and very helpful. James always goes above and beyond."
Joanne Bateman
★★★★★
"We have been dealing with Purple Computing for a number of years now and can highly recommend their services. Always responsive and helpful!"
Rachael Flint
★★★★★
"Always responsive and helpful! Purple Computing consistently deliver brilliant support. A genuinely reliable IT partner."
Powderham Castle
★★★★★
"Always helpful, polite and patient. Thank you team! Exactly the kind of IT partner every business needs."
Mark Kitching
★★★★★
"In my dealings with Michael at Purple Computing I have been really impressed. Professional, knowledgeable and great to work with."
Why Choose Purple
Reliable. Fast. Friendly.
Our business IT experts are never far away — either onsite with you or working together to run your IT helpdesk.
95%
Sub-1-Hour Response
95% of support tickets resolved within 1 hour. We set the standard others aspire to.
ACN
Apple Certified Network
Accredited Apple Consultants Network member — the specialist your Mac-first business needs.
ISO
Security Certified
Cyber Essentials and ISO 27001 support. We keep your business protected and compliant.
UK
UK-Based Engineers
Every ticket, every call, every onsite visit handled by our UK team. No offshore routing.
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Tech tips, security news, special offers and updates — no spam, no fluff.
IT Support
Your new business
IT department.
Our experienced and friendly team is trusted by businesses across the South. Providing proactive IT management so you can focus on what matters.
Our Services
Everything your IT needs
From day-to-day helpdesk to full cloud migration, network design, and AI automation — one partner, everything handled.
Cyber Security
Protect your people and your data with layered, certified security.
- Antivirus & Endpoint Protection
- Cyber Essentials Certification
- ISO 27001 Support
- Phishing Simulator & Training
- Dark Web Monitoring
Cloud & Remote
Microsoft 365, Azure, VoIP, VPN — your cloud infrastructure, fully managed.
- Microsoft 365 & Azure
- Microsoft Teams
- 3CX Cloud VoIP
- Tailscale Cloud VPN
- Dropbox Business
Apple Mac Management
Certified Apple partner — the specialist Mac support most IT firms can't offer.
- Mac Deployment & MDM
- Zero Touch Setup
- Mixed-Device Environments
- Apple Business Manager
- iPhone & iPad Management
AI & Automation
Custom AI tools and workflow automation that save your team hours every week.
- Workflow Automation
- Document Processing AI
- Microsoft Copilot Integration
- Custom AI Tools
- ROI-Scoped Projects
Network & Connectivity
Designed, installed, and maintained business networks — from Wi-Fi to CCTV.
- Network Design & Install
- Business Internet
- Wi-Fi Solutions
- CCTV Design & Install
- Office IT Relocation
AI & Automation
Your team's productivity.
Multiplied — not replaced.
We build specific automations that solve real problems — measured in hours saved and errors eliminated.
Client Story
"Before Purple Computing, our accounts team was spending three days a month manually processing supplier invoices. Within six weeks of our AI automation going live, that was down to four hours — with zero errors."
— Operations Director, professional services firm
87%
reduction in manual
processing time
processing time
6 wks
from brief to
live automation
live automation
Common concerns — answered
✕
✕
✕
- ✓AI augments, not replaces — every automation frees your team for higher-value work.
- ✓We start small and prove value fast — most go live within 4–8 weeks.
- ✓We own end-to-end delivery — we monitor, maintain, and improve every automation we build.
Cyber Security
Protecting your business
from every angle.
From Cyber Essentials certification to ISO 27001, phishing training and dark web monitoring — we keep you compliant and protected.
Security Services
Layered protection for modern threats
Cyber Essentials
NCSC-approved certification protecting against the most common cyber threats. We guide you through the full assessment.
Antivirus & Endpoint
Enterprise-grade antivirus and endpoint protection managed and monitored 24/7 from our platform.
Phishing Training
Simulated phishing attacks and security awareness training. Your team is your biggest vulnerability — and your greatest asset.
Dark Web Monitoring
Continuous monitoring of the dark web for your business credentials. Get alerted the moment your data appears.
Multi-Factor Auth
MFA deployment across Microsoft 365, VPNs, and all critical business systems. The single biggest security win available.
ISO 27001 Support
Guidance and implementation support for ISO 27001 certification — the international standard for information security.
Support Plans
Transparent pricing.
No surprises.
Per-user monthly pricing. All plans include proactive monitoring, remote support, and a dedicated account manager.
Not sure which plan fits? Book a free consultation — we'll assess your environment and recommend the right tier. No obligation.
Essential
Core IT support for small teams who need reliable, responsive coverage.
£39.30
per user / month + VAT
- Remote helpdesk (business hours)
- Proactive device monitoring
- Microsoft 365 management
- Antivirus & endpoint protection
- Monthly reporting & reviews
- Email & ticket support
Most Popular
Pro
Extended coverage for growing businesses ready for a fully managed partnership.
£62.87
per user / month + VAT
- Everything in Essential
- Extended hours (7am–8pm)
- Onsite support visits
- Microsoft 365 & Azure
- Advanced security suite
- AI automation tools
- Priority phone support
Advanced
Enterprise-grade IT with full cloud infrastructure and custom AI workflows.
£88.17
per user / month + VAT
- Everything in Pro
- 24/7 remote & onsite support
- Full cloud infrastructure
- Enterprise security (CE+)
- Custom AI & automation
- Real-time monitoring
- Dedicated account manager
About Purple
Always close by.
We regard every client as a partner. Our aim is to deliver the best possible IT backbone to your business — and be there every time you need us.
Our Locations
Select your nearest Purple
Our engineers are based across the South of England. Remote-first support means we can also serve UK-wide.
Exeter
Bristol & Bath
Southampton
Reading
Dorset
10+
Years of Experience
Supporting businesses across the South of England
95%
Under 1 Hour
Ticket resolution time across all support tiers
4.9★
Google Reviews
131 verified reviews from real clients
ACN
Apple Certified
Apple Consultants Network accredited partner
Get In Touch
Ready to take IT
off your plate?
No hard sell. No commitment. Just a conversation about your IT.
Raise a Ticket
Existing customer? Submit a support request for our usual speedy service.
Support FormFree Consultation
Book a free 30-minute consultation with our experienced Apple IT support team.
Book via Calendly